Our Service Call prices vary depending on service area and rough mileage from our shop located in Susanville, CA and are a one time fee.
○ This includes Diagnostics and travel as well as a 30-day repair Warranty.
○ This includes Diagnostics and travel as well as a 30-day repair Warranty.
○ This includes Diagnostics and travel as well as a 30-day repair Warranty.
○ This includes Diagnostics and travel as well as a 30-day repair Warranty.
○ This includes Diagnostics and travel as well as a 30-day repair Warranty.
○ All additional appliances cost an additional $50 for diagnostics per appliance to offset labor costs.
These are other services we provide that may not fall under that "Service Call" Category.
○ Starting January 1st 2024 all in shop service will be a $50 service fee per appliance
○ This includes diagnostics and disposal if necessary as well as freon recovery for refrigeration units.
○ If appliances are not picked up within 90 days of contact upon repair completion, we reserve the right to resell the appliance after the 90 days.
○ All appliance Installations incur a service fee for the area located and a $157.95 labor fee.
○ All appliance Disposals incur a $40 disposal fee for additional travel.
○ All Deliveries incur a $40 Delivery fee.
○ All part orders are subject to California sales tax and should arrive within 2 weeks of order. We may contact you if there are delivery issues.
These are some things to keep in mind when scheduling services with us, these are here so we can not only serve our community better but also so we can stick around to perform those services!
There are no returns on electrical or special-order parts
● All appointments are made at an approximate time, your time slot may not be fully accurate depending on previous jobs and other complications we have during the day.
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We want to provide the best service possible for our community and the disclaimers above allow us to keep our doors open and your appliances running!
If you have any questions at all feel free to call us or fill out a contact form so we can address any questions or concerns you may have!
Our team at Kens Repair Service for years has been consistently trying to make as much improvement as possible but the best way to do that is to ask our customers! If you'd like to participate in a survey about your experiences with Ken's Repair service just follow the buttons!